FAQ How Do I Create A Return

If you are located in Sweden or within the Europe, please register your return via this link https://returns.turnr.se/sannealexandra

Return Policy 

According to the Distance and Home Sales Contracts Act (2005: 59), you as a customer have a right of withdrawal for 14 days after receipt of the goods.

In case of dispute, we promise to comply with the recommendations of the Swedish Complaints Board.

• Goods returned must be unused and in original packaging.
• Within 14 days of receipt of the goods, we will refund the product value.

Konsumentverket (The Swedish Consumer Agency) has a standard form for exercising the right of withdrawal. You can download it here.